PamelaH: Thanks for the tip, but this feature appears broken. I can highlight tasks holding down the L key as you describe. However, when I change the due date, for instance, I get a message that says n number of tasks will be modify, but when I confirm it and let the process complete nothing actually happens. The due dates stay the same. I remember now that I had tried this earlier, before the ownership change and had the same result on multiple browsers. It doesn’t matter if I choose a few tasks — two or three — or a larger number, nothing actually changes. It’s either a glitch in the whole system or my account is corrupt in some way. Whatever it is, it is frustrating. I do believe that you are working hard to make things right. That’s why I came back. — Carl

cjdenbow: I apologize if you know this already, and will look into it if it turns out to be something in your account -- but have you made sure that the "On" switch is flipped for the "Due Date" before clicking save?

PamelaH: Now that you mention it, I’m not sure. I’ll go back and check and get back to you.

When I get into Batch Edit I don't see a screen that looks like that. Below is what I see, and if I scroll over to the right there's just a blank space, nothing like the list of switches in your screen shot. Of course I check the box beside the Due Date entry and select a new date before proceeding. The problem is that it just doesn't actually change anything when confirming that n number of items will change. As I said, they don't!

cjdenbow: Oh, ok I see you are on the old version of the tasks page. The screenshot I showed was from the "new" tasks page https://tasks.toodledo.com/main (which is actually from 2018/2019 I think).

It is very strange that it doesn't work on your account - does the new tasks page work?

PamelaH: Yes, it did work when I followed the link you provided. Why have I never seen the new task page before? Was that a glitch in my account that you can fix on your end?

cjdenbow: It's a setting you can toggle here: https://www.toodledo.com/account_edit.php?edit=7 (Just change Task Section Version from "Original" to "New").

I believe when it was first rolled out, the default task page wasn't changed for existing accounts; it was just left as an option for users to choose which layout they wanted.

PamelaH: Okay, thanks, I've done that now. I was in and out of Toodledo several times over the last five years because of the previous ownership changes and all the confusion. I came back to it because of the promise of this ownership change. I suspect that this Task Version change must have occurred during one of my absences and then I never noticed it on subsequent returns -- which were usually for brief periods -- until I got frustrated and bolted again and used another program for awhile. This time I'm optimistic that Toodledo will return to its former glory. Your very responsive customer service has given me real hope! ;-)